Discover the difference:
Try the IT service provider test
Question 1 of 6
1
Costs:
How does your IT service provider account?
Please answer the question.
2
Availability:
How is you IT service provider available for you?
Please answer the question.
3
Contact Persons:
Who is returning your calls when calling your IT service provider?
Please answer the question.
4
Transparency of services:
Do you know for which activities you are paying your IT service provider?
Please answer the question.
5
Execution of maintenance:
To what extent does your IT service provider execute maintenance services?
Please answer the question.
6
Range of services:
Does your IT service provider offer services and products beyond the regular maintenance?
Please answer the question.
Your Provider |
Goserver | |
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Costs Billing per time account. I have a fixed amount of hours per month and it is possible to transfer hours to future months. I only pay for services that were actually provided. |
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Availability Beyond the regular core hours: Mo. – Fr. from 8 am to 6 pm. |
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Contact Persons Generally, an IT expert who helps me along. |
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Transparency of services I receive detailed activity reports for each work done. |
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Execution of maintenance My service provider works preventively to avoid high costs for major system renewals. |
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Range of services I can approach my IT service provider with all my demands concerning IT and furthermore with topics beyond, for example telephony. |
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